42023EN - Damaged package: what to do? 🚚📦

If the shipment arrives damaged, you must inspect the package at the time of receipt and immediately file a claim with the carrier. Subsequently, within 24 hours, you should contact us so that we can formalize the claim with the transport company.

You should:

  1. Take the following photographs of the package:
    1. Front
    2. Back
    3. Diagonal
    4. Details of the damages
  2. Send them via email to support@legendebikes.com
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