68023 - Where to find the VIN serial number - eSN

The Vehicle Identification Number or serial number (VIN or eSN) may vary depending on the production batch and year.

Examples:

  • Before 2016:
    • JDA12345678
  • 2016 - 2022:
    • LGD12345678
  • From 2022:
    • 00IN123456

You can find the serial number of your eBike in different places:

  1. On the purchase invoice
  2. In the My Smart Bike app > eBike Options > eBike Information
  3. On the eBike frame:
    1. Behind the front light
    2. Behind the fork
    3. Near the bottom bracket

In this image, positions a, b, c are indicated:

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